Reviews & Testimonials

Reviews & Testimonials

We go the extra mile to turn our clients into fans. Here’s what people are saying about us! Kawaii Bag has made happy clients all over the world and we are proud to share some of our experiences with you.

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Kawaii Bag
Average rating:  
 121 reviews
 by Monica Lopez
Cute hello kitty backpack

Really cute hello kitty backpack. I got many compliments. The bag is also spacious and all my items can fit in the bag.

 by Joana
Beautiful Shoulder Bag

It's much more gorgeous in person than it seems in the photos, and it arrived much sooner than I expected.

It was fantastic to unbox the bag and fall in love with it when I got it! I've been wearing it ever since.

 by Matilda Summers
Shipping took awhile

It took longer than expected to ship. I'm not really sure what happened, however the website did indicate that it would take 15 to 30 business days, and the delivery time was longer. It was fortunate that I was at home when the delivery arrived because it did so suddenly.

 by Angelica Coz
Very Durable

I used it almost regularly and in all weather conditions. It's quite strong and lasts a long time. It's also easier to carry than the previous bag I was using. Consider ordering a second one as a present.

 by Courtney Miller
It took a bit longer than expected

Amazing product! I had an excellent experience overall, despite the fact that my item took a little longer to arrive because it was from abroad.

 by Silvia Dennis
Cute bear airpods case

I bought this bear design airpods case and it fits the AirPods well, although the top part does come off a bit easier. it's pretty durable and very cute!

 by Leanne C.
Fantastic Lunch Bag For School

My ten-year-old daughter chose this lunch bag, and I was hesitant. The size pleasantly surprised me! Her Bento box easily accommodates a tiny Gatorade, a yogurt pouch, and an ice pack! You could even add a few more items! On the exterior, there's a little bag for a card or napkin. The handles are softer but sturdy.

 by Catherine Burton
I love my bag!

I adore my bag so much; the color is amazing, and I adore the way it seems. It pairs well with many different outfits and is quite adaptable. I adore that these bags are of excellent quality and are reasonably priced.


 by Caitlyn
Adorable Bag For The Price

It was a really cute bag that's a nice size to fit all kinds of things like my iPad. The material is great and there are lots of pockets. I'm most impressed by the material finish.

 by Jamie Waters
Deliveries could be better

A user-friendly website with a wide selection of high-quality products that are packaged nicely. I believe that the delivery could be strengthened if anything. I was concerned because it took a while to get an email confirmation of the package's delivery. After about a week, the package was delivered to my house.


 by Angela Pat
Great little hello kitty bag

The bag was a little smaller than expected but actually added to the cuteness. The quality is great and the colors are vibrant. Great gift for my daughter.

 by Katherine
Adorable Bunny Bag!

This purse is really charming, and I've gotten the most compliments on it out of all of my bags since it's so unique to see an adult carrying a rabbit. Everyone who approaches me is truly happy to see the adorable rabbit bag. I love it!

 by Joanna Marquez
The item was perfect but was not on time

The item was exactly as expected and stated, but because I paid for express shipping, which was delayed, the item did not arrive in time for the occasion. Even though I know I shouldn't have waited until the last minute and that situations like this do happen, it would have been good to receive some sort of apology for the delivery's delay.


 by Rhonda Mcdonald
Worth it for the compliments

My perfect purchase and choice.. was second-guessing about the top but it’s perfect for my routine handling and safety of AirPods 2. Nice grip and is cute. Really cute and I get a lot of compliments on it!

 by Vicki Lopez
Cute AirPods Case

I love this AirPods case, it’s so cute and is honestly pretty durable. Fits perfectly as well.

 by Honey Bennett
Wrong color

I received the correct product but the wrong color. I contacted the company via email and it took a week for them to reply. The reply was very fair but I am still unconfirmed. It's too late to get the right product in time for what I wanted. If the company keeps their promises, I will gladly order again. The item I received was well packaged.


 by Stacy H.
Easy To Clean

Large enough for school lunch, easy to clean, and made well. My daughter loved it.

 by Krystal Hill
So Cute!

5 stars out of 5

Even if you're not a fan of this particular character, there's no denying that this is one cute case for your AirPods! This fit mine securely and has a rubbery texture that does a great job of protecting my AirPods from damage or vibrations.

I have no complaints about this case at all and it's quite fun to have on display on my desk at the office. For the price it's worth the protection that it provides.

 by Marcie
Lovely Bag

I purchased this to have a lovely bag for me, and I really adore it. Despite its size, it can store quite a few minor things you may need. I used it at a conference to do a costume, and it easily contained everything I needed!

 by Angel Harrison
Happy Customer

Talked to a customer rep via email regarding the shipping time frame and he was great. My order was delivered on the promised date.

 by Lorayne Foster
Another great experience

I have been ordering my casual bags from Kawaii bag, for the past year. The latest backpack was 5 stars, as they usually are. The process is seamless, the customer service is top notch and efficient and the final product is exactly as we expected it to be.

 by Lois Sanchez
Package was torn

The product is really good, I like it very much, the delivery was very fast, but the delivery man just stuffed my package into my mailbox (I was at home and he was in a hurry), and the package was torn. Fortunately, there was no damage to the product.


 by Brittany Marshall
My wife thinks it's really cute

My wife really enjoys this case quite a lot. It slips on and fits just right. She like that it adds some flair to her AirPods' case while also keeping the case, and the AirPods inside, protected from drops (she's known to drop things and has an otter box for her phone). The carabiner is a nice addition as well so she can safely secure the case to a bag or her belt loop if she chooses to. There are a couple of different colors or styles available, but she really liked this one the best. I think it looked the best against the white casing of the AirPods. There’s not much to the case, it is just a nice simple product with a simple and important purpose. If you are active and take your AirPods everywhere, you should consider a case like this for your set of AirPods

 by Hannah
Christmas Gift

The material was really sturdy, and I am confident it will be put to good use. I'm also convinced that it will endure a long time due to how beautifully it was made. I can't wait for my pre-teen daughter to unwrap this gift on Christmas!

 by Pierre Mason
Fast delivery

Fast delivery and my order conformed to my wish.

Great website with the lower price for my order I find on the internet. Thanks for the good work of the peoples working there. A company that takes care of its customers will be successful and I think you will.

Greeting to all the employees of Kawaii Bag happy new year.

 by Angeline L.
Good and Bad

The handbag design is awesome! I am very impressed with the design service offered. The quality of the bagand the printing is also good.

However, the handbag shipped a day later than estimated (without me receiving any notification that they'd be late). I then received it and were the wrong size. I emailed to get the correct sizes. Fortunately they mailed them quicker than anticipated. They were correct the second time.

 by Camille Arive
Will continue to purchase here

The items are of fantastic quality, and the price is great. I will absolutely continue to purchase items from this shop.


 by Christy Rios
So sturdy and pretty!

This mini backpack is so cute! It has a very strong and good quality material, and with the bow it's beautiful! It did not come with any stuffing, so it is a little smooshed with you open it up. Just stretch and flex it out, put in some stuffed animals for an hour, and that does the trick!

 by Andrea D.
Super Cute

I love this backpack purse. The straps are adjustable. Compact yet holds a lot. It is a perfect size and a great product for the cost!

 by P. A. Reyes
Excellent Experience!

I have purchased several of the totes and purses in the past, but never through Kawaii Bags. I must say that I am very pleased with how quickly my order was processed and delivered! The pricing was very competitive and the selection was awesome! I will definitely be doing business again with!

 by Keesha Castro
Make sure you have in stock

Received the bag in the mail yesterday, and in good condition, is came as described. The only complaint I have is, I ordered a red and black bag, but the black bag was shipped out to me instead. They told me through email that the red and black bag was out of stock. It looked great but I needed the other for the weekend. Make sure you have the items featured on the website in stock for future use.


 by Elsa Moss
Durable and Quality Lunch Bag

I've had nothing but the best experience with this product. It has so much room for literally EVERYTHING. I've also been able to wash it on the delicate cycle and it held its shape! This bag is so reliable and really keeps your food cold. I love that it functions as a purse as well and it's so easy to carry. I receive many compliments and people ask me to send them the info where I got this bag. This is an awesome product and definitely worth your money.

 by Samantha D.
Very Adorable

I purchased this as a backup bag. I loved it. Not much space but good for a phone and some cosmetics. Very adorable.

 by Nicole Marjorie
Great experiences

Kevin and Michael are highly professional. customer-centric, knowledgeable, and there to help. Terrific options. Fast shipping. Made two purchases in the past week. Great first experiences with Kawaii Bags. Will return.

 by Mary Thayer
The bags we ordered were perfect

The handbags we ordered were perfect! They arrived much faster than I had expected. The quality of the print was excellent. We will be using them for future accessories needs.

 by Evelyn Burke
For our occasion, it did not come on time.

Although the item wasn't delivered in time for our event, customer service was excellent.

 by Jewel Sebastian
Nice but noisy

It's a nice backpack don't get me wrong. I love it a lot.

I'll use it for as long as possible, due to the price.

And overall it's a great backpack.

But the Hardened plastic pipes that make the backpack stand upright, can be a bit noisy at times, but with music in my ears it's fine.

 by Mara Cunaan
Great customer service and quality

Great customer service and quality! After the postal service lost my initial package, the Kawaii Bag team quickly sent me a new package, and were so helpful! I love the nurse bag I got. They're so convenient.

 by Mia Dasal

Excellent customer service and effective communication were always present. The price was reasonable, and I quickly received my purchase. The fabric's quality is my only issue. It's very thin and quite cheap-looking.

 by Stella Kim
So cute and durable 😊

Love how cute this case is. Not as difficult to take out airpod case as I had expected. I was rather surprised by its durability, with all pieces still being intact after a few months of consistent usage. Only issue is it gets dirty rather quickly. Other than that I love it.

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